Purchases support the operation of the American Gothic House Center!
Shipping and Delivery
Our shipping and handling charges have been calculated to cover our actual shipping costs, as well as order processing, packing materials, and related overhead costs associated with these services. Some of our items incur extra shipping costs because the dimensions or weights exceed the limits of standard shipping rates and require a surcharge. These charges make it possible for the Shop to provide our customers with the convenience of ordering from our website, and receiving home-delivery of products that would otherwise only be available to visitors of the American Gothic House Center.
In-stock orders will be delivered in 7-10 business days. Priority Mail (United States Postal Service) is used for shipping.
Occasional back orders will take longer. Products ordered together might not be shipped together. Large or heavy items may ship separately. Additional delivery time and shipping costs are noted in item details and will be shown in your shopping cart. Standard Ground Shipping charges and times are listed below.
If your order is being shipped to a business, please include the name of the business in the ship-to address. If your order is being shipped to a particular apartment or suite, please include the apartment or suite number when entering the ship-to address.
Shipping cost for items shipped within the United States
Up to $30.00: $6.95
Delivery takes 7-10 business days.
A complimentary gift message can be printed on the packing slip and included with any gift item that is sent directly to the gift recipient.
Your satisfaction is our goal. If you are not satisfied, The American Gothic House Center will accept the exchange or return of saleable merchandise (excluding sale items) within 30 days of purchase when accompanied by store receipt.
Returned or exchanged merchandise must be in its original condition and packaging.
Credit card purchase returns will be credited to the same credit card. Cash and check purchases will be issued in store credit only.
No refunds are given without receipt.
Please follow the procedure on the back of the packing list which is included with all shipments. Assist us by indicating the reason for the return or exchange as it will help us serve you better.
Please ship returns to:
American Gothic House Center
300 American Gothic St.
Eldon, Iowa 52554
You may also visit our store to handle your return directly. Shipping and Handling charges are non-refundable.
Reach us at 641.652.3352. Regular hours are 1-4 Monday; 10-4 Tuesday-Friday. Email us at TheAmericanGothicHouse@gmail.com.